Why didn't I receive my card?
It can take up to 2 weeks for your card to arrive. If you don’t receive the card after 2 weeks, there may be something wrong with your address on file.
Please ensure that you reach out to us after 2 weeks if you haven’t received your card. We'll help you figure out what happened and reship you a card if required.
Here’s how to reach us:
Chat: Look for the Chat button on our website